Losing Control
I’m a big believer that you always have a choice. The phrase “I had no choice” is categorically false bullshit. There are always choices, sometimes the choices that are available suck and you are forced to choose the least bad choice, but you still have made that choice.
There are some choices that I always try to make: Be Polite. Be Kind. Be Respectful of Others. Give others the benefit of the doubt.
I lost control tonight during a short interaction with an employee at a coffee shop where they know my name and I know their names. I lost control and made choices that were not polite, kind, or respectful.
I can point at the actions that precipitated to my loss of control, were not kind, polite nor respectful, and they did not give me the benefit of the doubt, however that does not make my actions correct or appropriate.